Shipping and Returns Shipping Shipping costs and delivery times are determined by the method of shipping, weight of the item(s) shipped, and the final destination of the package. During the checkout process, you will be given your total shipping charges before you submit the order. Our flat-fee shipping rates are as follows: Purchase Amount Shipping Rates $0* - $19.99 $4.99 $20.00 - $49.99 $6.99 $50.00 - $119.99 $7.99 $120+ FREE * $8 minimum order If you have specific shipping needs or any questions about delivery times and methods please Contact Us before placing your order. Please note that multiple items may be shipped separately due to certain items being drop shipped directly from the manufacturer. Returns/Warranties If you are not 100% satisfied with your order, SportsWeasel will gladly accept returns and credit your charge card, minus shipping and handling costs, within 30 days of purchase. All products must be returned in the original packaging. (This includes all tags and item containers). Failure to do so may result in a minimum 15% restocking fee. We will not accept returns on items that have been washed, used, worn or missing tags. Close-out items are considered final purchases and may not be returned, unless there is a manufacturer defect that is not listed on the buy page of the website. Product Damaged in Transit It is SportsWeasel's policy to ensure all items shipped from our facility are packed according to "Best Business Practices", and leave our facility in good condition, free of any damage, other than unknown manufacturers defects. Once a package leaves our facility, the shipping company assumes responsibility for delivering the package free of damage. If an item is damaged in transit, SportsWeasel will file a claim with the shipping company. Once the shipping company resolves a claim, SportsWeasel will provide a substitute product of equal value to the customer. If the item is urgently needed, the customer also has the choice of purchasing an additional item. Once the claim is resolved with the shipping company, the customer will be refunded the amount of the purchase. To return your product, please do the following: Go to the "Contact Us" form. Fill out all fields of the form and enter "Retail Return" as the subject. After we receive and view your return notice, you will receive a Return Authorization number and further return instructions. For your protection, packages shipped to our warehouse without a Return Authorization number will not be accepted, and immediately returned to the sender. All returns without a Return Authorization Number on the package will be refused. No Exceptions. All returns are subject to inspection by the Team at SportsWeasel. Customized Jerseys as well as previously used products may not be returned.